Project Overview

Norman Piette is one of the oldest builders’ merchants in the British Isles and the largest in the Bailiwick of Guernsey. Ripple worked with the team on a full store transformation, from format design to install, helping evolve their space without losing their heritage.

Project Details

Client:

Norman Piette

Location:

Gurnsey

Sector:

Trade/DIY

Services:

Concept & technical design, manufacturing and installation

Completion:

2017

the challenge

With such a long history and deep community ties, any store refresh had to balance tradition with function. Norman Piette needed a layout that felt modern and inviting, while staying true to the brand’s legacy. It also had to engage customers: clearer SKU placement, smarter navigation, and better use of space.

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Our Solutions

Ripple delivered a full retail environment rethink that modernised the space while preserving the brand’s long-standing identity.

Format and Flow Redesign

We reimagined the environment from the ground up - planning new layouts that improved navigation, enhanced product zoning, and supported smarter customer flow.

Bespoke Fixtures and Counters

Ripple handled bespoke counter design, tailored fixture manufacturing, and full fit-out to ensure the space felt both functional and brand-aligned.

In-Branch Branding and Install

Our team supported in-store branding, product zoning, and managed the full installation - delivering a modern experience while preserving the legacy of a business serving Guernsey since 1740.

Installation & Launch

Norman Piette’s refreshed store offers a smarter, more accessible trade experience, while keeping its roots and brand front and centre. The new layout supports both everyday efficiency and long-term brand growth.

Ripple continues to support Norman Piette and the wider NP Group with in-store developments as their retail environments evolve.

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